Hotel Organization Duties and Responsibilities

The organization has the following meaning:

• Two people or more (section, section) which cooperate to achieve goals

• The container of the cooperation of people who have in common and agree to perform an activity in order to achieve the goals set

• The organization is a systematic combination of the parts interdependence / linkage to form a union that round through the authority, coordination and supervision in order to achieve the goals set. 

The following are parts of the organization of a hotel along with his duties and responsibilities:

1. Front Office Department:

Responsible to the Executive Assistant Manager (EAM) for the smooth operation of the Front Office Department, both from technical and administrative services. Sexy-sexy is; Reservation, Registration / Reception, Concierge / Uniform Service, Information, Telephone & Telex Operator, Front Office Cashier, Secretary,FO Office.

2. Housekeeping Department:

 
Dealing with work activities relating to cleanliness, arrangement / structuring, completeness and convenience for the guest rooms and hotel public space. The department also handles the supply and distribution of linen and uniform employees of the hotel, including the interest. The department consists of the sections: Section Floor, Uniform & Linen Room, Houseman, Swimming Pool, and HK Secretary Office.

                                                                                         

3. Accounting Department:

 
Responsible to the Controller for the financial administration of the hotel periodically, both expenditures and revenues. The department consists of the following sections: Purchasing, Receiving, Storeroom, Restaurant and Bar Cashier, General Cashier, Accounting Office, Front Office Cashier, Cost Control, Credit, Payable, Book Keeper, Income.

4. Food And Beverage Department:

 
Dealing with the operational implementation of products and services including food and beverage convention in the hotel for his guests. The department is supported by several sections as follows: F & B Secretary, Office, Main Kitchen, Banquet, Room Service, Dining Room Restaurant, Coffee Shop, Bar, Specialities Restaurant, Snack Bar.

5. Manpower / Human Resources Department:

 
Handle personnel administration, human resource development, employment and legal relationships.